HR Settling Services

14 January 2014
15 December 2014

In this section you can read which services ACCESS has available to assist HR Departments in supporting the smooth transition of their international employees, and their families, to the Netherlands.

ACCESS HR Services

Based on more than 25 years of experience ACCESS through its volunteers can offer a selection of services to assist HR Departments in supporting the smooth transition of their international employees, and their families, to the Netherlands. These products & services are based on the conviction that keeping staff informed, answering their questions and preparing them for life and opportunities in the Netherlands is a sure way of ensuring they settle quickly and effectively and are more likely to stay. Evidence shows that investing in the ‘softer’ side of relocation is an effective way of retaining international talent.

ACCESS offers the following products and services:

Supplement to in-company relocation support

The in-house version of ACCESSing the Netherlands is designed to supplement the on boarding/relocation support companies provide their employees, and more importantly the partners of employees upon arrival in the Netherlands.

The content shared is based on the experiences of internationals, expats who have been volunteering their time with ACCESS over the years and know first-hand what is essential to settle effectively and successfully. Answers to specific questions have furthermore been supplied and reviewed by professionals in each field.

The topics which can be covered by the presentation include:

  • Introduction to ACCESS – why we exist & what we do
  • Overview of Dutch culture – what to expect & how things are organised
  • Checklist of practicalities – ‘first three months’
  • Hard factors: Things to be aware of & how they work in fields of Healthcare; Legal issues; Finance;  Education; Childcare; Housing
  • Soft factors: Partner Support; Social Groups/Associations; Activities available for internationals
  • For more information about tailoring a programme for your staff, contact the ACCESS Executive Director on .


ACCESS has many guides, based on the Frequently Asked Questions received at the Helpdesk, on a wide variety of topics. These are updated annually and available free of charge from the ACCESS website. The subjects covered include:

  • Banking, Taxation and Personal Finance
  • Having a baby in the Netherlands
  • Health Care in the Netherlands
  • Housing in the Netherlands
  • Learning the Dutch Language
  • What to do when leaving the Netherlands
  • Legal matters relating to key life events
  • Partner Support
  • Studying in the Netherlands
  • Your Child
  • Your First Three Months
  • Winter driving

First Steps Guide

For people preparing to arrive, or during their first few months here, the following summarised guide is of invaluable benefit. Your first steps guide for Delft, Den Haag, Lansingerland, Leiden, Leidschendam-Voorburg, Noordwijk, Rijswijk, Voorschoten, Wassenaar and Zoetermeer is a comprehensive, practical guide to arriving and getting settled.

Designed to assist new arrivals in getting started in the Netherlands, and serve as a reference source for their stay, this practical guide is written from the experience of internationals and is full of resources to refer to.

Every care has been taken to ensure these handy guides are not ‘dated’ and so will serve you for a long time to come.

Welcome to The Hague programme

Four times per year ACCESS, together with the City of The Hague, organises an informal welcome session in which volunteers share some tips, tricks and information about getting around and discovering The Hague and its surroundings. The information provided at this daytime (morning) event ranges from practical to anecdotal and includes a short walk with experienced tour guides in the downtown area.

For forthcoming dates, and to register for this event – recommended for international employees themselves as well as their partners/families, visit the ACCESS website.

Preferred Service Providers

ACCESS is financially supported by a variety of Partners. Those from the private sector are screened for relevancy as well as quality of services and expertise and are confidently promoted as ‘preferred service providers’. The services they represent vary from legal, to financial, to housing and more. For an up to date list of the ‘preferred’ partners contact .

Ready, Steady, Go Dutch

Ready, Steady, Go Dutch is a must-have resource for anyone planning on settling in the Netherlands, or who has been here a little longer. This innovative English-language publication is a handy 100-page paperback full of tips, tricks, and testimonials from expats and internationals, which have already “gone Dutch” which has been compiled from the experiences of some 150 people from all over the world.

It is the ideal ‘welcome’ gift for anyone who has just arrived and has yet to meet people to ask the many questions which come in the process of getting settled.

The 130-page book has been put together by and ACCESS to help newcomers benefit from the practical experiences of people who have already gone Dutch. A large part of the profit will go to ACCESS to help the volunteer organisation continue providing information and advice to internationals.

To order individual copies visit the and for bulk orders contact


Established in 1986 ACCESS is a unique volunteer not-for-profit organisation that serves the needs and interests of the international community in the Netherlands. Its dedicated volunteers representing an impressive cultural and linguistic variety work to:

  • provide guidance, advice, information to help individuals with settling, and/or living and working in the Netherlands,
  • promote friendship, understanding and well-being of the members of the international community in the Netherlands
  • contribute to community development through skill training schemes and courses
  • serve as a bridge between local and international communities
  • assist the HR departments of international employers in preparing for and receiving international staff

Since 2010 ACCESS has been a partner of The Hague International Centre assisting the City of The Hague and the IND in welcoming and processing the required formalities of internationals in the region. Furthermore, since 2012 ACCESS has supported the City of The Hague and the WestHolland Foreign Investment Agency (WFIA) in assisting companies and their Human Resource Departments in preparing for and welcoming international employees.



14 January 2014
15 December 2014