Data Protection Declaration

The Hague International Centre processes personal data so that it can execute its statutory and public tasks. The Data Protection Declaration applies to the personal data processed by The Hague International Centre in the context of carrying out its tasks for its citizens.

Protection of your personal data

The Hague International Centre handles your personal data carefully and confidentially. The Hague International Centre processes your personal data as described in the General Data Protection Regulation (GDPR) and specific legislation and regulations. The lawful basis for processing personal data may be: consent, contract, legal obligation, vital interests and public task. 

The Dutch Data Protection Authority (DPA) is the national organisation which monitors the protection of your personal data. For more information about the DPA and information about the terms used in this declaration, The Hague International Centre refers you to the website of the Dutch personal data authority.

Use of personal data by The Hague International Centre

The Hague International Centre only performs tasks which are important for its residents and visitors. For this purpose, The Hague International Centre sometimes uses personal data relating to its residents and visitors. If you live in The Hague, the municipality keeps a record of your name, date of birth, address and Citizen Service Number (BSN) in the Municipal Personal Records Database. 

If you wish to arrange or request something via www.thehagueinternationalcentre.nl, The Hague International Centre will often need contact details so that it can provide you with good service. This might include your phone number and email address. 

For requests and support related to work, income, youth services, health care or security, The Hague International Centre may need special information, such as financial, medical or criminal record information. The Hague International Centre may also use your details to levy taxes and combat fraud, for example.

Duties and responsibilities of The Hague International Centre

The Hague International Centre has the duty to handle your personal data carefully and confidentially and to optimally protect your personal data from unauthorised access (hackers) or unlawful use. Your personal data is not used for any other purposes than those described above. 

In some cases, The Hague International Centre must inform you first and, if required, request your consent before your personal data may be processed. In addition, The Hague International Centre takes the necessary security measures and uses security procedures to protect your personal data. Besides technical security measures such as the encryption of personal data and access controls to computer systems, The Hague International Centre's employees have a duty of non-disclosure and access to personal data is only given to authorised employees.

Retention period

The Hague International Centre does not retain your personal data for longer than necessary for the proper execution of its task and in compliance with its legal obligations.

Disclosure to other organisations

To carry out its tasks and responsibilities The Hague International Centre works together with external partners. These could be other government agencies, but sometimes private parties as well. In certain cases The Hague International Centre shares personal data with these organisations. At the moment The Hague International Centre shares personal data with other parties, it obtains consent based on current legal provisions.

The Hague International Centre signs a processing contract with these organisations. The Hague International Centre remains responsible for processing your personal data. 

Your rights

You have various rights when The Hague International Centre uses your personal data: 

  • Right to be informed: you have the right to know why your personal data is required, what it will be used for and how long it will be retained.
  • Right of access: you have the right to access your personal data which is known to The Hague International Centre .
  • Right to rectification: you have the right to complete or rectify data, have data erased or request restriction of your personal data whenever you wish.
  • Right to be forgotten: when you give consent to The Hague International Centre to process your data, you have the right to have your personal data erased again.
  • Right to data portability: you have the right to obtain all your personal data from the controller and to move or transfer all this data to another controller.
  • Right to object: you may object to the processing of your data by The Hague International Centre . The Hague International Centre complies with this right, unless there are legitimate grounds for processing the data.

Right of access

If you wish to request access to your personal data, you may contact The Hague International Centre.

You may submit your request digitally or in writing. The Hague International Centre responds in writing within 4 weeks. You may then request The Hague International Centre to complete, rectify or erase your data. Include in your request which changes you want made. Again The Hague International Centre will respond within 4 weeks. We always ask you to provide identification.

Use of the platform

www.thehagueinternationalcentre.nl can make links to websites of others. The Hague International Centre is not responsible for third party compliance with the privacy legislation and regulations.

Telephone, WhatsApp and chat conversations

In order to improve its services, The Hague International Centre may retain telephone, WhatsApp and chat conversations. Conversations will not be retained for longer than necessary.

More information

If you want to know more about the protection of your personal data, visit the website of the Data Protection Authority.

Contact

If you have any questions or requests about this privacy declaration, you may contact The Hague International Centre.

The Hague International Centre’s Data Protection Officer is registered with the Data Protection Authority. The email address of the Data Protection Officer is gegevensbescherming@denhaag.nl

Amendment regarding Data Protection Declaration

The Hague International Centre may amend this Data Protection Declaration without warning. Such amendments come into force from the moment they are published on www.thehagueinternationalcentre.nl