Update: measures to combat coronavirus extended


Update: measures to combat coronavirus extended

Update: 22 April 2020

The cabinet announced their decision to extend current measures to combat the coronavirus. In line with these measures, The Hague International Centre will keep to its revised services till 19 May and events till 1 September will be cancelled. However, the Centre will begin processing extracts and certificates for internationals in The Hague from now on. Please refer to our revised services for details.


2 April 2020

In keeping with the Government’s decision (announced on 31 March) to extend current measures to combat the coronavirus, The Hague International Centre will extend our revised services till 28 April.

Following earlier guidelines:

  • The Centre is only open for confirmed appointments for municipal registrations/BSN.
  • IND services at the Centre will remain suspended, and we will not be able to issue residence permits or take biometrics.
  • The IND desk is available for urgent matters by appointment only. You may make an appointment to collect a first regular residence document if you have travelled to the Netherlands with a regular Provisional Residence Permit (mvv). Visit the IND website for the latest update on the impact on IND desks, residence permits and visa.

Details of our revised services are available on our news page. Please also take note of revised services at the Municipality of The Hague (English), Municipality of Delft (English), Municipality of Rijswijk (Dutch) and Municipality of Leidschendam-Voorburg (Dutch).

The extension of these measures is necessary for managing the spread of the coronavirus, and the Government has stressed the importance of following them as highlighted below:

  • All gatherings are banned, with a small number of exceptions.
  • The public must keep a 1.5 metres distance from one another.
  • Establishments serving food and beverage remain closed except for take-out/delivery.
  • Schools and childcare centres will remain closed until at least the end of the May school holidays but will be open for children of parents working in vital professions/sectors.
  • Sports facilities, casinos, amusement arcades and similar establishments remain closed. Businesses in contact-based industries, such as hair salons and beauty parlours must also remain closed.
  • Events and gatherings which requires a permit are banned until 1 June 2020.

Furthermore, the public is advised to stay home and observe general hygiene such as the washing of hands. More about these measures can be found on the government.nl site.

This is a difficult time for all of us and we appreciate your continued understanding and support. Although we have fewer personnel at our counters, our team is still available to answer your questions about Formalities, and living and working in The Hague region, via email.

ACCESS is also available to help with general enquiries. Please send your questions to: helpdesk@access-nl.org

We will continue to update you about services at The Hague International Centre via our news page. For other questions, please email internationalcentre@denhaag.nl

For more information about the coronavirus, please go to:

You can also download these infographics, available in various languages, to help businesses and individuals to adhere to the coronavirus measures.

For information on where to get help during the coronavirus crisis, please go to:

  • Education sector
    Coronavirus measures in the education sector with FAQs and help for students.
  • Crucial sectors in connection with the coronavirus outbreak
    Childcare for children of people working in crucial sectors.
  • Financial aid for businesses
    FAQ for entrepreneurs, employers, startups and more.
  • Businesses in The Hague
    Information and FAQ on where to find help for businesses affected by the coronavirus crisis.